ICT Telecommunications and Networking Services (TNS) is responsible for the design, infrastructure, maintenance, and support of the NMSU network, telephone services, software, and hardware. We have five sub-departments: ICT Telecommunications Services, ICT Data Networking Services, ICT Classroom Technology & Video Services, ICT Help Desk, and ICT Technology Support Services (TSS).
ICT Telecommunications and Networking provides telecommunications services, such as office phones, voice mail, and long distance services, for NMSU faculty, staff, and students.
To learn more about the telecommunications services provided, including how-to guides and price lists, go to the ICT Telecommunications website.
Networking Services is responsible for the design, administration and maintenance of NMSU’s data network. The data network includes all cabling, routers, firewalls, network appliances, switches and wireless equipment. For more information about Data Networking services, such as Internet connectivity, wireless connection zones, and connection information, go to the ICT Networking Services website
If you are experiencing problems or need an estimate for services please call 575-646-4244 or visit our Work Order and Trouble Ticket page.
Classroom & AV Technology Services
ICT Telecommunications and Networking Services provides Classroom & AV Technology services for the NMSU community, such as classroom technology support, digital signage, videoconferencing, and special event support. For more information, such as equipment or service requests and estimates, go to the Classroom Technology & Video Services website.
IT Customer & Technology Support Services
ICT Telecommunications and Networking Services provides technology support for NMSU faculty, staff, and students.
For password resets, Canvas questions, myNMSU portal and email issues, and computer troubleshooting for students, contact the ICT Help Desk
For office computer support, installation and troubleshooting of hardware and software, application help, and consulting, contact Technology Support Services